24h Assistance Service

24 hours Claims Assistance
What happens if for any reason an accident occurs? With Gan Direct you can rest assured since it takes only a FREE phone call at 800 5 10 15, 24 hours, day or night and we are by your side at the scene. Even if there are no serious injuries, we will be there with you. Our extensive experience at the provision of this service enables us to ensure our client’s best interest.

• We take photographs of the scene and the damages to the vehicles involved.
• We fill ALL the required documents.
• We photograph the driver’s license, the title of ownership and the insurance certificate.
• We transfer the vehicle to a garage of your choice in case of immobilization.

24 hours Road Assistance
What happens if for any reason your car is immobilized? Gan Direct is there to provide immediate support, around the clock either for possible on the spot repair or transportation of the vehicle to a garage of your choice in case the damage cannot be repaired at the scene.

• For mechanical or electrical damage such as battery change or re-charge, oil / water change e.t.c.
• Windscreen change at the scene in case of breakage
• Change of tyres
• Unlock of doors in case of keys loss
• Re-fuel (full cost of fuel paid by the customer)

24 hours Medical Assistance
With Direct Care plan, with just a FREE phone call at 800 5 10 15, 24hours day or night, Gan Direct is by your side.

• We provide medical advice from specialised medical personnel via Mednet International.
• We guarantee the most efficient response in the application of our processes, via the pre-notification-call immediately from wherever you are before hospitalisation.
• In cases of very urgent incidents, out of the country of stay, in collaboration with the Interpartners Assistance, we ensure the direct transport of the patient and or / relatives, the accommodation and treatment where considered more appropriate based on medical diagnosis.
• Provision of contact information for all medical institutions, in the area.

24 hours Home and Business Assistance
The unfortunate reality is that life does not always go as planned – fire, theft, vandalism, storm, flood, earthquake sometimes happens to the most careful and cautious people. Buildings and Contents Insurance helps provide protection against sudden and accidental loss to your home and property. It gives you the freedom to continue to live your life without the threat of loss to what are likely to be your greatest financial assets.

With Gan Direct you can rest assured since we provide Free 24 hour Home Assistance with all our Home Insurance around the clock, 7 days a week, 365 days a year. If you are seeking a total peace of mind solution that help is always on hand, we are one FREE phone call away on 800 5 10 15.

Simply call 800 5 10 15 and let us do the rest.