GAN Direct remains the only exclusive Direct Insurer on the Island of Cyprus.

Direct Insurance is a method already used in most European markets, which basically cuts out the middleman involved in the process of issuing an Insurance Policy. With no middlemen involved, we have no commission or credit costs so these savings are passed directly to the Customer. This is the reason why, in many cases, we can provide superior cover at up to 40% cheaper premiums.

We have been awarded and we maintain the standard for the ISO9001: 2000 for the high quality of ALL our services by the British Standards Institute, BSI.

GAN Direct Insurance Ltd commenced operations in the Cyprus Insurance Industry in December 2000, the emphasis is placed upon the direct delivery of uncomplicated insurance products, which offers speed, convenience and value. GAN Direct specialize in Motor, Property, Personal Accident and Employers Liability Insurance.

Since our launch we have gone from strength to strength by using the latest automated technology and providing high standards of service. At GAN Direct we greatly value our Customers and our team will ensure your transactions are fast, easy and hassle free. However, our strategy is underpinned by controlled growth through strict underwriting principles and not simply for volume or market share.

GAN Direct is subject to an annual review by the Office of the Superintendent of Insurance and qualifying to sell Insurance in Cyprus involves meeting or exceeding a set of rules set up by law and regulated by the Insurance Superintendent.

We have a multi-communication channel to meet the needs of our Customers. You can contact us by visiting one of our Branches all over in the Island, via our Freephone Call Centre on 80 05 10 15 (if dialling from abroad 00357 25885 885) or through our Web Site.

GAN Direct have a personal and flexible approach to Customer needs by providing a tailor made service to meet the individual needs of our Customers. Our aim is to put the Customer at the centre of all we do. We continue to seek and develop innovative solutions that meet the needs of our Customers now and in the future.

Our Commitments to You

At GAN DIRECT, we promise we will:

• Act fairly and reasonably when we deal with you
• Make sure all the information we give you is clear, fair and not misleading
• Give you sufficient information and help so you can make an informed decision before you make a final commitment to buy your insurance
• Confirm your insurance arrangements
• Handle claims fairly and promptly
• Make sure you receive all the documentation you need
• Handle complaints fairly and promptly

George Nicolaides
General Manager