INSURANCE CLAIMS

Now that you’ve chosen us for your insurance, you can be sure that we’ll be there for you whenever you need us: 24 hours a day, 365 days a year.

We pride ourselves on our claims services.

MOTOR CLAIM ASSISTANCE

OR CALL US: 800 5 10 15

With our 24hr Fast Claim service we will settle your claim within 24 hours, after receipt of all necessary paperwork. Alternatively, we will give you approval to get your car repaired via one of our Network Approved Associate Garages.

In case of an accident, we provide you with 24/7 Claims Assistance. All you need is call 800 5 10 15 and we will take care of everything for you. We are here to make your claim experience Simpler, Better, Faster.

In case of an accident, our Task Force team will take care everything for you, from filling in the necessary paperwork, to organizing a Courtesy Car in case your car is immobilised.

Courtesy Car is provided in case of an Accident, if you choose to have your car repaired at one of our Approved Network of Associates.

Courtesy Car is provided in case of a Breakdown, if you choose to have your car repaired at one of our Approved Network of Associates.

SmartAssist APP
Assistance Service in 3 clicks

PROPERTY CLAIM ASSISTANCE

OR CALL US: 800 5 10 15

With our 24hr Fast Claim service we will settle your claim within 24 hours, after receipt of all necessary paperwork.

In case of an incident, we provide you 24/7 Claims Assistance. All you need to do is call 800 5 10 15 and we will take care of everything for you. We are here to make your claim experience Simpler, Better, Faster.

In case of an incident we will take care everything for you – from filing in the necessary paperwork, to organising all the necessary emergency assistance required to get your property back to normal as quickly as possible.

In the event of an emergency occurring in your Property we will:
Advise you how to protect yourself and the Property immediately when you call us on our Freephone at 800 5 10 15.
We will organise and pay the cost of providing emergency assistance via our Authorised Network of Assosciates, including call – out fee and up to one hour’s labour. Available in case of Security, Heating, Plumbing, Drainage and Electrical Wiring Emergencies. Major parts are excluded, but minor parts may be replaced at our discretion.
Guarantee all permanent repairs for 12 months from the date that the permanent repair was carried out.

In the event of an emergency occurring in your Property we will:
Advise you how to protect yourself and the Property immediately when you call us on our Freephone at 800 5 10 15.
We will organise and pay the cost of providing emergency assistance via our Authorised Network of Assosciates, including call – out, labour at the Property and the cost of replacement parts in case of Security, Heating, Plumbing or Drainage and Electrical Wiring Emergencies.
Guarantee all permanent repairs for 12 months from the date that the permanent repair was carried out.

SmartAssist APP
Assistance Service in 3 clicks

HEALTH CLAIM ASSISTANCE

OR CALL US: 800 5 10 15

With our 24hr Fast Claim service we will settle your claim within 24 hours, after receipt of all necessary paperwork.

In case of an incident, we provide you 24/7 Claims Assistance. All you need to do is call 800 5 10 15 and we will take care of everything for you. We are here to make your claim experience Simpler, Better, Faster.

In case of an incident our Casualty Care will take care everything for you: from checking you In and Out in case of Hospitalization, filling in the necessary paperwork, organizing all the necessary emergency assistance, collect the claim form and supporting original documentation the day of your release.

SmartAssist APP
Assistance Service in 3 clicks

Gan Direct Protects Your Rights!

In case of an accident, we are by your side with our free and exclusive “Claim Support” Service, for a fast and fair handling of your claim with/against other Insurers or uninsured drivers.
We will ensure, on your behalf, a fair and prompt service of your claims handling process by the other insurance companies and / or uninsured driver(s) until your case is settled.
In case of an accident, we will be there to assist you within 24 minutes, within city limits. We can arrange a Courtesy Car for you until your vehicle is repaired by one of our Network Approved Associated Garages, while informing all parties involved until the confirmation of acceptance.
Support and help, even when you have No Liability!

Gan Direct, recognising that legal protection is perhaps one of the most important coverages for you and your car, has developed a unique range of legal protection services that are designed to protect and defend your legal rights in the event of a car accident.
Aligned with its strategy of always being by the side of the insured, our company offers the “Claim Support” and “Legal Protection Assistance” services, undertaking on your behalf all necessary procedures to resolve disputes with other insurance companies and / or uninsured drivers and providing representation from experienced lawyers, without any additional charges, in case damages have not been amicably settled.

By upgrading your motor insurance policy with the “Legal Protection Cover” plan, you can choose your own laywer, without any additional charges, in relation to future legal expenses.
With Gan Direct, you can drive with confidence, because we are always here to protect and defend your legal rights.

SmartAssist APP
Assistance Service in 3 clicks

CLAIM FORMS

MOTOR

With our 24hr Fast Claim service we will settle your claim within 24 hours, after receipt of all necessary paperwork. Alternatively, we will give you approval to get your car repaired via one of our Network Approved Associate Garages.

In case of an accident, we provide you with 24/7 Claims Assistance. All you need is call 800 5 10 15 and we will take care of everything for you. We are here to make your claim experience Simpler, Better, Faster.

In case of an accident, our Task Force team will take care everything for you, from filling in the necessary paperwork, to organizing a Courtesy Car in case your car is immobilised.

Courtesy Car is provided in case of an Accident, if you choose to have your car repaired at one of our Approved Network of Associates.

Courtesy Car is provided in case of a Breakdown, if you choose to have your car repaired at one of our Approved Network of Associates.

SmartAssist APP
Assistance Service in 3 clicks

PROPERTY

PROPERTY CLAIM ASSISTANCE

Electronic Payment Enrolment Form
OR CALL US: 800 5 10 15

With our 24hr Fast Claim service we will settle your claim within 24 hours, after receipt of all necessary paperwork.

In case of an incident, we provide you 24/7 Claims Assistance. All you need to do is call 800 5 10 15 and we will take care of everything for you. We are here to make your claim experience Simpler, Better, Faster.

In case of an incident we will take care everything for you – from filing in the necessary paperwork, to organising all the necessary emergency assistance required to get your property back to normal as quickly as possible.

In the event of an emergency occurring in your Property we will:
Advise you how to protect yourself and the Property immediately when you call us on our Freephone at 800 5 10 15.
We will organise and pay the cost of providing emergency assistance via our Authorised Network of Assosciates, including call – out fee and up to one hour’s labour. Available in case of Security, Heating, Plumbing, Drainage and Electrical Wiring Emergencies. Major parts are excluded, but minor parts may be replaced at our discretion.
Guarantee all permanent repairs for 12 months from the date that the permanent repair was carried out.

In the event of an emergency occurring in your Property we will:
Advise you how to protect yourself and the Property immediately when you call us on our Freephone at 800 5 10 15.
We will organise and pay the cost of providing emergency assistance via our Authorised Network of Assosciates, including call – out, labour at the Property and the cost of replacement parts in case of Security, Heating, Plumbing or Drainage and Electrical Wiring Emergencies.
Guarantee all permanent repairs for 12 months from the date that the permanent repair was carried out.

SmartAssist APP
Assistance Service in 3 clicks

HEALTH

With our 24hr Fast Claim service we will settle your claim within 24 hours, after receipt of all necessary paperwork.

In case of an incident, we provide you 24/7 Claims Assistance. All you need to do is call 800 5 10 15 and we will take care of everything for you. We are here to make your claim experience Simpler, Better, Faster.

In case of an incident our Casualty Care will take care everything for you: from checking you In and Out in case of Hospitalization, filling in the necessary paperwork, organizing all the necessary emergency assistance, collect the claim form and supporting original documentation the day of your release.

SmartAssist APP
Assistance Service in 3 clicks

Gan Direct Protects Your Rights!

Gan Direct Protects Your Rights!

In case of an accident, we are by your side with our free and exclusive “Claim Support” Service, for a fast and fair handling of your claim with/against other Insurers or uninsured drivers.
We will ensure, on your behalf, a fair and prompt service of your claims handling process by the other insurance companies and / or uninsured driver(s) until your case is settled.
In case of an accident, we will be there to assist you within 24 minutes, within city limits. We can arrange a Courtesy Car for you until your vehicle is repaired by one of our Network Approved Associated Garages, while informing all parties involved until the confirmation of acceptance.
Support and help, even when you have No Liability!

Gan Direct, recognising that legal protection is perhaps one of the most important coverages for you and your car, has developed a unique range of legal protection services that are designed to protect and defend your legal rights in the event of a car accident.
Aligned with its strategy of always being by the side of the insured, our company offers the “Claim Support” and “Legal Protection Assistance” services, undertaking on your behalf all necessary procedures to resolve disputes with other insurance companies and / or uninsured drivers and providing representation from experienced lawyers, without any additional charges, in case damages have not been amicably settled.

By upgrading your motor insurance policy with the “Legal Protection Cover” plan, you can choose your own laywer, without any additional charges, in relation to future legal expenses.
With Gan Direct, you can drive with confidence, because we are always here to protect and defend your legal rights.

SmartAssist APP
Assistance Service in 3 clicks

MOTOR INSURANCE

  • Free 24hr FastClaim and 24hr Assistance
  • Free Courtesy Car in case of an Accident
  • Free Courtesy Car in case of  Breakdown
  • Free Claim Support Service
  • Free Legal Protection Assistance
  • Easy renew in 3 clicks 

PROPERTY INSURANCE

  • Free 24hr FastClaim Assistance
  • Free 24hr Home and Business Assistance
  • Free 24hr Response Property Assistance
  • Instant visit  at the scene of the accident
  •  Save 33% off your existing Policy
  • Easy renew in 3 clicks 

HEALTH INSURANCE

  • Free 24hr FastClaim Assistance
  • Free 24hr Casualty Care  Assistance
  • Free 24hr Health Helpline Assistance
  • Free 24hr Coordinating Centre
  • Switch and get 30 days Free Cover
  • Easy renew in 3 clicks