Delighting Customers is what we do!

Customer Service Advisors at Gan Direct receive industry-leading training and coaching until they assemble proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Advisor is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction.  If you fit this profile, then Gan Direct is the right place for you!

As a Customer Service Advisor, you will be:

• Presenting, promoting and selling Gan Direct products in order to fit the customer’s needs, face to face and over the telephone
• Handling customer needs, enquiries and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to customer’s issues
• Explaining policy details to customers, including covers, benefits, services and policy exclusions with utmost honesty and transparency
• Developing strong customer relationships
• Willing to travel to other cities throughout Cyprus when required
• Participating in training sessions for Continuous Learning and Development

Requirements:

• University degree in Business Administration, Economics, or studies in a related field
• Basic Insurance Certificate (PASC) or Insurance Diploma will be considered an advantage
• Minimum 2 years of experience in the customer service and sales field is a must
• Excellent verbal and written communication skills in Russian and English is required.  Knowledge of Greek will be considered an advantage
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Telephone etiquette and good interpersonal skills
• Energetic, enthusiastic, quick learner
• Sales-target oriented
• Ability to work efficiently under pressure
• Strong organizational and interpersonal skills

 

[button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Delighting Customers is what we do!

Customer Service Advisors at Gan Direct receive industry-leading training and coaching until they assemble proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Advisor is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction.  If you fit this profile, then Gan Direct is the right place for you!

As a Customer Service Advisor, you will be:

• Presenting, promoting and selling Gan Direct products in order to fit the customer’s needs, face to face and over the telephone
• Handling customer needs, enquiries and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to customer’s issues
• Explaining policy details to customers, including covers, benefits, services and policy exclusions with utmost honesty and transparency
• Developing strong customer relationships
• Willing to travel to other cities throughout Cyprus when required
• Participating in training sessions for Continuous Learning and Development

Requirements:

• University degree in Business Administration, Economics, or studies in a related field
• Basic Insurance Certificate (PASC) or Insurance Diploma will be considered an advantage
• Minimum 2 years of experience in the customer service and sales field is a must
• Excellent verbal and written communication skills in Hebrew and English is required.  Knowledge of Greek will be considered an advantage
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Telephone etiquette and good interpersonal skills
• Energetic, enthusiastic, quick learner
• Sales-target oriented
• Ability to work efficiently under pressure
• Strong organizational and interpersonal skills

 

[button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Delighting Customers is what we do!

Customer Service Advisors at Gan Direct receive industry-leading training and coaching until they assemble proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Advisor is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction.  If you fit this profile, then Gan Direct is the right place for you!

As a Customer Service Advisor, you will be:

• Presenting, promoting and selling Gan Direct products in order to fit the customer’s needs, face to face and over the telephone
• Handling customer needs, enquiries and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to customer’s issues
• Explaining policy details to customers, including covers, benefits, services and policy exclusions with utmost honesty and transparency
• Developing strong customer relationships
• Willing to travel to other cities throughout Cyprus when required
• Participating in training sessions for Continuous Learning and Development

Requirements:

• University degree in Business Administration, Economics, or studies in a related field
• Basic Insurance Certificate (PASC) or Insurance Diploma will be considered an advantage
• Minimum 2 years of experience in the customer service and sales field is a must
• Excellent verbal and written communication skills in German and English is required.  Knowledge of Greek will be considered an advantage
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Telephone etiquette and good interpersonal skills
• Energetic, enthusiastic, quick learner
• Sales-target oriented
• Ability to work efficiently under pressure
• Strong organizational and interpersonal skills

 

[button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Quality Control Assistant (Limassol)

The Quality Control Assistant ensures that the products and services offered by the company are fit for purpose and consistently meet both external and internal requirements such as legal compliance and customer expectations. This can be achieved by maintaining robust departmental processes and procedures. Therefore, regular checks and audits are performed to ensure strict compliance. If you fit this profile, then Gan Direct is the right place for you!

As a Quality Control Assistant, you will be:

 

Requirements:

 

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Accounts Assistant Team Leader (Limassol) The Accounts Assistant Team Leader is part of a team responsible for processing and reconciling a wide variety of accounting documents, performing daily payments, maintaining accurate accounting records and preparing reports. If you fit this profile, then Gan Direct is the right place for you!   As an Accounts Assistant Team Leader, you will: • Ensure all purchase invoices are properly authorized • Liaise with suppliers to ensure statements are received and reconciled on a regular basis • Ensure payments are made to suppliers within terms • Prepare and process daily payments • Prepare instructions for bank transactions and follow them through • Prepare bank reconciliations • Ensure daily sales are received from all branches timely • Perform daily interface • Reconcile daily sales to cash receipts • Ensure that proper authorizations are received where necessary • Ensure that petty cash summaries are received from all branches timely together with all supporting documentation • Ensure financial information and documents are correctly processed daily • Prepare monthly analyses and reconciliations as required • Prepare quarterly tax returns (M.I.F.) • Carry out any other general accounting duties and finance-related tasks as assigned • Prepare and maintain spreadsheets as requested • Always ensure compliance with management’s requirements • Provide support to CFO and Accounts Manager on daily basis   Requirements: • University degree in Accounting, Business Administration • Higher diploma in Accounting – LCCI • Excellent verbal and written communication skills in English and Greek • Strong Computer literacy (MS Office: Word, Excel, Power Point etc.) • Knowledge of Sage 300 will be an advantage • Energetic, enthusiastic and pleasant personality • Telephone etiquette and good interpersonal skills • Ability to work under pressure and to multitask • Technologically savvy will be considered an advantage [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Accounts Assistant (Limassol) Part Time The Accounts Assistant is part of a team responsible for processing and reconciling a wide variety of accounting documents, performing daily payments, maintaining accurate accounting records and preparing reports. If you fit this profile, then Gan Direct is the right place for you!   As an Accounts Assistant, you will:

• Ensure all purchase invoices are properly authorized
• Liaise with suppliers to ensure statements are received and reconciled on a regular basis
• Ensure payments are made to suppliers within terms
• Prepare and process daily payments
• Prepare instructions for bank transactions and follow them through
• Prepare bank reconciliations
• Ensure daily sales are received from all branches timely
• Perform daily interface
• Reconcile daily sales to cash receipts
• Ensure that proper authorizations are received where necessary
• Ensure that petty cash summaries are received from all branches timely together with all supporting documentation
• Ensure financial information and documents are correctly processed daily
• Prepare monthly analyses and reconciliations as required
• Prepare quarterly tax returns (M.I.F.)
• Carry out any other general accounting duties and finance-related tasks as assigned
• Prepare and maintain spreadsheets as requested
• Ensure filing is done in a timely and accurate manner

  Requirements:

• University degree in Accounting, Business Administration, Secretarial studies or studies in a related field
• Higher diploma in Accounting – LCCI
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Knowledge of Sage 300 will be an advantage
• Energetic, enthusiastic and pleasant personality
• Telephone etiquette and good interpersonal skills
• Ability to work under pressure and to multitask

  [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Accounts Manager (Limassol) The Accounts Manager will be responsible for the smooth functioning of a wide variety of accounting operations, performing daily payments, maintaining accurate accounting records, and preparing reports. If you fit this profile, then Gan Direct is the right place for you!   As an Accounts Manager, you will:

• Coordinate the team’s daily work and ensure the smooth functioning of Accounts
• Ensure all purchase invoices are properly authorized
• Liaise with suppliers to ensure statements are received and reconciled on a regular basis
• Ensure payments are made to suppliers within terms
• Prepare and process daily payments
• Prepare instructions for bank transactions and follow them through
• Prepare bank reconciliations
• Ensure daily sales are received from all branches timely
• Perform daily interface
• Reconcile daily sales to cash receipts
• Ensure that proper authorizations are received where necessary
• Ensure that petty cash summaries are received from all branches timely together with all supporting documentation
• Ensure financial information and documents are correctly processed daily
• Prepare monthly analyses and reconciliations as required
• Prepare quarterly tax returns (M.I.F.)
• Carry out any other general accounting duties and finance-related tasks as assigned
• Always ensure compliance with management’s requirements
• Always ensure smooth functioning of the team’s work with external consultants, and internal staff.

  Requirements:

• University degree in Accounting & Economics, Business Administration
• ACCA, Higher diploma in Accounting – LCCI
• Relevant work experience
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Knowledge of Sage 300 will be an advantage
• Energetic, enthusiastic, and pleasant personality
• Telephone etiquette and good interpersonal skills
• Ability to work under pressure and to multitask

[button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Accounts Team Leader (Limassol) The Accounts Team Leader will liaise with external Accountants and will be responsible for processing and reconciling a wide variety of accounting documents, performing daily payments, maintaining accurate accounting records, and preparing reports. If you fit this profile, then Gan Direct is the right place for you!   As an Accounts Team Leader, you will:

• Coordinate the team’s daily work and ensure the smooth functioning of Accounts
• Ensure all purchase invoices are properly authorized
• Liaise with suppliers to ensure statements are received and reconciled on a regular basis
• Ensure payments are made to suppliers within terms
• Prepare and process daily payments
• Prepare instructions for bank transactions and follow them through
• Prepare bank reconciliations
• Ensure daily sales are received from all branches timely
• Perform daily interface
• Reconcile daily sales to cash receipts
• Ensure that proper authorizations are received where necessary
• Ensure that petty cash summaries are received from all branches timely together with all supporting documentation
• Ensure financial information and documents are correctly processed daily
• Prepare monthly analyses and reconciliations as required
• Prepare quarterly tax returns (M.I.F.)
• Carry out any other general accounting duties and finance-related tasks as assigned
• Prepare and maintain spreadsheets as requested
• Ensure filing is done in a timely and accurate manner
• Always ensure compliance with management’s requirements
• Always ensure smooth functioning of the team’s work with external consultants, and internal staff.

  Requirements:

• University degree in Accounting, Business Administration, Secretarial studies or studies in a related field
• Higher diploma in Accounting – LCCI
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Knowledge of Sage 300 will be an advantage
• Energetic, enthusiastic, and pleasant personality
• Telephone etiquette and good interpersonal skills
• Ability to work under pressure and to multitask

  [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Accounts Assistant (Limassol) The Accounts Assistant is part of a team responsible for processing and reconciling a wide variety of accounting documents, performing daily payments, maintaining accurate accounting records and preparing reports. If you fit this profile, then Gan Direct is the right place for you!   As an Accounts Assistant, you will:

• Ensure all purchase invoices are properly authorized
• Liaise with suppliers to ensure statements are received and reconciled on a regular basis
• Ensure payments are made to suppliers within terms
• Prepare and process daily payments
• Prepare instructions for bank transactions and follow them through
• Prepare bank reconciliations
• Ensure daily sales are received from all branches timely
• Perform daily interface
• Reconcile daily sales to cash receipts
• Ensure that proper authorizations are received where necessary
• Ensure that petty cash summaries are received from all branches timely together with all supporting documentation
• Ensure financial information and documents are correctly processed daily
• Prepare monthly analyses and reconciliations as required
• Prepare quarterly tax returns (M.I.F.)
• Carry out any other general accounting duties and finance-related tasks as assigned
• Prepare and maintain spreadsheets as requested
• Ensure filing is done in a timely and accurate manner

  Requirements:

• University degree in Accounting, Business Administration, Secretarial studies or studies in a related field
• Higher diploma in Accounting – LCCI
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Knowledge of Sage 300 will be an advantage
• Energetic, enthusiastic and pleasant personality
• Telephone etiquette and good interpersonal skills
• Ability to work under pressure and to multitask

  [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Underwriting Assistant (Limassol) An Underwriting Assistant is responsible to evaluate the risk and exposures of potential customers, assess the kind and degree of risk involved and determine how much premium the company should charge for a policy or if the proposed risk will be accepted or rejected. The Underwriting Assistant will also be responsible for preparing and analysing reports, identifying and making suggestions for improvement of the department’s role. If you fit this profile, then Gan Direct is the right place for you! As an Underwriting Assistant, you will be:

• Performing decision-making in accepting or rejecting a proposed risk
• Preparing rules based on experience for evaluating risk
• Researching and analysing, preparing and presenting reports
• Supporting Customer Service Advisors and Call Centre Advisors with queries regarding underwriting issues
• Dealing with ratemaking and pricing
• Participating in training and coaching sessions for Continuous Learning and Development

  Requirements:

• University degree in Finance, Mathematics & Statistics, Risk Assessment, Actuarial
• Minimum 3 years of experience in statistics, risk assessment, underwriting, data analysis or actuarial position
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• SPSS, SAS or other analytical software will be considered an advantage
• Numerical skills and problem-solving capabilities
• Ability to make quick decisions under pressure and to meet strict deadlines
• Active listener with critical thinking, sound judgment and attention to detail
• Strong organizational skills

  [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Training Assistant (Limassol) As a training assistant, you will aid the Head of  Training in preparing new employees for their responsibilities. You will handle an array of training-related administrative duties, from answering employee questions, to responding to emails, passing-out training manuals and performing ‘On-the-Job’ training until new members fully assume their job duties. If you enjoy interacting with people and working with teams to maximize their capabilities, then Gan Direct is the right place for you! As a Training Assistant, you will be:

• Identifying training and development needs through job analysis, appraisal schemes and on-the-job monitoring in order to design and develop training programs based on the organization and the individual's needs
• Creating, developing and delivering effective induction training programs for all teams, enabling inductees to learn how to achieve and maintain excellence in their everyday activities
• Participating in the execution of the yearly training plan
• Preparing and executing individual performance improvement coaching plans to ensure that the members surpass the minimum acceptable levels of performance and reach their Key Performance Indicators and targets
• Monitoring and reviewing the progress of all members through monthly performance evaluations, quarterly readiness tests and monthly quizzes
• Review and provide feedback to members as per the Quality Call Monitoring performed
• Evaluating the effectiveness of training to ensure that the desired results are being achieved
• Amending and revising programs and techniques as necessary, in order to adapt to the changes that occur in the work environment
• Creating and updating training material and organizing the workshops/seminars training sessions
• Participating in training and coaching sessions for Continuous Learning and Development

  Requirements:

• University degree in Education or Human Resource Management or studies in a related field
• Two or more years training delivery experience
• Understanding of adult learning principles
• Excellent verbal and written communication skills in English and Greek
• Proficiency in creating clear, effective MS Power Point presentations, Word documents, Excel and other training software/ tools designed to enhance audience comprehension and to achieve results
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Ability to model values of the organization
• High level of flexibility and creativity
• Ability to motivate, and lead effectively
• Exceptional communication, organizational and time-management skills
• Excellent interpersonal skills and pleasant personality
• Ability to work under pressure
• Active listening and critical thinking
• Sound judgment and attention to detail
• Enthusiastic, proactive, confident and professional

  [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]

Technical Support Engineer (Limassol) The IT department’s role is to establish and maintain all communication systems and equipment as required by regulations, customers and the company management. This includes systems for communication, computer software and hardware. If you have a passion for technology and innovation, Gan Direct’s IT team is the right place for you! As a Technical Support Engineer, you will be:

• Undertaking major IT projects
• Following up with latest technologies and Information-Technology-related legislation
• Proactively managing the Company’s needs in terms of software and hardware
• Closely coordinating with the Head of Departments and managerial staff
• Installing and configuring computer systems
• Diagnosing and solving hardware & software faults
• Participating in the compilation and maintenance of an accurate record of hardware and software
• Providing daily support to IT-related requests
• Acting as a liaison and coordinator of all IT-related vendors
• Acting as a liaison and coordinator of all maintenance vendors (Generator, Air-Conditioners, Lifts, Electricians, etc.)
• Performing physical monitoring of services provided by all vendors
• Travelling to company branches, island-wide, as to provide support, when required
• Participating in training and coaching sessions for Continuous Learning and Development

  Requirements:

• Technical school leaving certificate or university degree in Information Technology
• Knowledge of hardware and peripherals
• Knowledge of Networking & Cisco Telephony, CCNA Certification will be considered an advantage
• Windows Server 2008 configuration
• Knowledge of Java and HTML
• Knowledge of IT Ticketing will be considered an advantage
• Minimum 5 years of experience in similar position
• Excellent verbal and written communication skills in English and Greek
• Must have flexibility and adaptability
• Willing to learn new technologies and techniques
• Able to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required

  [button color="see-through" hover_text_color_override="#fff" size="medium" url="https://www.surveygizmo.eu/s3/90080114/Gan-Application-Form" text="Apply Online" color_override="#ff0000"]